Política de envío

Shipping Policy

At Protekno, we specialize in providing high-quality security solutions to customers worldwide. Because we work with international fulfillment centers to offer you the best technology at competitive prices, please review our shipping guidelines below:

1. Shipping Times

  • Processing: Orders are typically processed within 1–3 business days.

  • Estimated Delivery: * United States & Europe: 7–15 business days.

    • Rest of the World: 10–20 business days.

  • Note: Delivery times may vary based on your local customs processing and carrier delays.

2. Tracking Your Order

  • Once your order is shipped, you will receive an email with a tracking number so you can monitor your package's journey in real-time.

3. International Taxes & Duties

  • For international orders (including the European Union), prices are shown in USD.

  • Please be aware that your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Protekno is not responsible for these charges if they are applied; they are the responsibility of the customer.

4. Shipping Rates

  • We offer specialized shipping rates calculated at checkout based on your location and the specific camera model selected.